SERVICE NEAR ME
Trees’ best and worst feature is the fact that they grow with very little input from humans. If you have a tree or trees in your yard, you’ll know that they’re often one of the easiest things to maintain. However, this growth can become a problem over time. Trees don’t respect
property lines, and so there comes a time when you need to cut the branches or remove the
tree in its entirety.
The tree cutting industry is a growing business (or was pre-pandemic) with 1% growth per
year. This is because professional tree cutting services are able to quickly, efficiently, and
safely solve your tree problems with little work on your part. Knowing which tree service to call, however, can be tricky, since there are usually many local and national companies that operate within each area. Choosing the right option can be the difference between
a professional, safe job, and a less professional, less effective job. A good tree cutting service you’ll use many times, so it pays to do the research.
Before proceeding with the work, you should ask the tree cutting company to have their insurance certificates sent to you by the insurance company. If the tree company sends you the certificates directly, do your due diligence and call the insurance company to make sure they are legitimate.
You should make sure that the company is covered by the two types of insurance listed above. If not, you should absolutely not let them work on your property since you will be at financial risk should anything go wrong.
Not having insurance certificates isn’t just a direct problem - it also indicates much more about a company, such as its approach to safety, the law, and the general attention to detail. A reputable tree cutting service should absolutely have a full slate of insurance policies (and be willing to work with you on sharing the information).
Many companies will display their credentials prominently on their
website or another public place. If you are in any doubt as to the
validity of the credentials, you should contact the credentialing
body and get clarification or confirmation.
The key credential to look out for is from the
Tree Care Industry Association (TCIA).
tree cutting industry throughout the United States. If a company has a TCIA accreditation,
it means that the company will use professional and safe standards while on your property.
The TCIA is designed to promote safety within the tree cutting industry, focusing on the
provision of safety training for employees, as well as safe tree climbing practices.
Check the Better Business Bureau
The BBB works by keeping track of complaints about
a company, as well as the company’s response to the
complaints (i.e. how fast and how adequately they address
these complaints). Since this is an excellent indicator of a
company’s operations, service, and approach, it is a great
way to ascertain how reliable and safe a company will be.
with A+ being the highest and F being the lowest.
is to determine whether a company is a member of the BBB or not. It is voluntary for companies to join, and companies aren’t automatically registered. If a company isn’t a member, it doesn’t necessarily indicate that it is a poor company (particularly if it has passed the above checks). However, you should be sure to question as to why it is not a member.
you should speak to your local Consumer Protection Agency to determine whether there have been any complaints about the business that you should be aware of.
does door-to-door sales unless you are able to verify the information
above (i.e. never sign up for a service then and there – take your
time to do your due diligence).
PAY WHEN SATISFIED
However, there is always the chance that a company has recently changed ownership or has expanded its number of franchises, and therefore that you are dealing with a different company than a hard-earned reputation may suggest. The key insurance you have against a poor service is to agree to a ‘pay on completion’ plan.
Instead, you must clearly agree in advance (in writing – via email is fine) what work the company will complete and then provide payment only when all of the tasks have been completed to your satisfaction.
Any reputable company will understand and be happy with this approach. If a company refuses to do this, it is a major red flag and suggests that you are better off finding another service. This should be one of your earliest questions when calling tree-cutting companies.
once you’ve made a shortlist of the reputable companies in your area, you can call around them and get quotes, since there can be a major price difference in services, and some companies will need to visit your home to view the work before giving a quote.
professionalism issues, so you need to make sure that price isn’t your
primary factor when choosing a tree cutting service – it could end up
being an expensive decision!